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File Preparation

  1. Where can I find my fonts for inclusion?
  2. Should I compress my files before submitting them to your website?
  3. How do I compress my files (Mac)?
  4. How do I compress my files (PC)?
  5. What resolution should my image files have?
  6. Can I copy a graphic and paste it into my document?
Q.
Where can I find my fonts for inclusion?
A.

Many page-layout programs will include your fonts automatically when you save your project as a package (typically a File menu option). If your software doesn't have this option, you can convert the fonts to outlines, or rasterize your document, which converts it all to pixels. This will eliminate the need to send us your fonts. However, please keep in mind that we will not be able to make text changes for you if you choose this route.

Q.
Should I compress my files before submitting them to your website?
A.

Yes, we recommend compressing your files before sending them. Compressing lets you combine multiple files into one compressed archive file. This allows you to easily select and send (and keep track of) just one file instead of multiple files. The single compressed archive file is smaller than the total size of all your uncompressed files, allowing it to reach us quicker.

Q.
How do I compress my files (Mac)?
A.

Compressing files is a fairly straightforward process. After selecting (highlighting) the files and/or folders you wish to compress, use this method to create an archive of the compressed files:

  • Control-click on the file(s)/folder(s) you wish to compress (right-click), and select "Compress." You can also select the File menu and then choose "Compress."

Your computer will create a new file, with the file extension “.zip.” This is the compressed file you should send to us.

Q.
How do I compress my files (PC)?
A.

Compressing files is easy in Windows, too. Select (highlight) the files and/or folders you want to compress, right-click, scroll down to the "Send to" item, and select "Compressed (zipped) Folder" from the submenu that appears. Your computer will create a new file, with the file extension ".zip." This is the compressed file you should send to us.

Q.
What resolution should my image files have?
A.

Resolution is measured in dots per inch (DPI). The more dots per inch, the sharper your image will be. For printed products, the minimum resolution is typically 300dpi.

Q.
Can I copy a graphic and paste it into my document?
A.

While copy-and-paste is supported by most software, you will have much more predictable results by creating a link to your graphic. The graphic then remains outside of your document and is referenced as needed. Please refer to your software's documentation for full details about creating links to your graphics.